Return Policy

The BattleBots Store offers both standard stock items and special order items.

Standard Stock: Returns are accepted within 30 days of purchase. 

Standard Stock Items include the following:

  • BattleBots Logo Shirts
  • BattleBots Branded Bot Shirts
  • BattleBots Hats
  • BattleBots Bags

Toys: Toys can only be returned if they are unopened. If you need assistance with your toy, please contact HEXBUG customer service for assistance.

HEXBUG Customer Service
Tel: (903) 453-0804
E-mail: info(at)

Special Order: Special order items can not be returned. If ordering a special order shirt, please carefully review the size charts, and order up a size if you are unsure. If you believe your special order item to be defective, please submit a return request within 7 days of receiving your item.

Special Order Items include the following:

  • Team Shirts
  • Calendars
  • Posters
  • Decals